Frequently Asked Questions
Things we want you to knowAbout Our Services
We provide contractual household helpers with required employment documents, clearances, and a guarantee of replacements or refunds.
Our Credentials
Yes, we are a licensed maid agency with DOLE License No. M-22-01-012 and registered as Housemaids.ph Inc. with SEC. Our business permit is annually updated.
Contract Duration
Our standard contract is 6 months, and you can continue without extra fees if both parties agree.
Types of Maids
We offer All Around Maids, Yayas for child care, and Oldsitters for elderly care.
Salary Information
Our maids are paid above the minimum wage set by DOLE, with salaries varying between households.
Documents and Clearances
We provide information sheets, NBI Clearances, Police Clearances, and medical results.
Background Checks
We conduct thorough background checks, verifying personal information.
Maid Sourcing
Most applicants come from Metro Manila and the greater Metro Manila area, with some from the provinces.
Office Visit
You can visit our office at 2/F 1710 Donada Street, Barangay 33, Pasay City, 1300. You may type Housemaids.ph on Waze or Google for directions.
Remote Interviews
We offer remote interviews via phone or video call for your convenience.
Replacements and Refunds
We provide replacements and refunds per DOLE PEA guidelines. Please contact our Customer Service Representative for more information regarding this.
Legal Contracts
Our contracts adhere to RA 10361 and DOLE PEA Guidelines.
Safety and Vigilance
While we screen helpers, we can’t guarantee their actions. Stay vigilant, especially with new help.
Training
We offer a Pre Work Orientation, covering work responsibilities, dos and don’ts, and dispute resolution.
Contract Renewal
No extra fees for continuing beyond the initial 6 months.
Agency Fee for New Maid
A new contract requires an agency fee payment.
Early Termination
Early termination has specific payment details, per DOLE PEA Guidelines.
Hiring Process
Hire in 3 easy steps: Call us, interview applicants, and hire your maid, who can be with you on the same day.
Transportation Cost
Transportation costs are covered by the employer, per DOLE PEA Guidelines. These costs cannot be charged against your maids.
Replacement Fees
Replacement fees are specified in your employment contract.
Business Hours
We’re open Mon-Fri 9 AM to 5 PM, Sat 9 AM to 4 PM, and often on holidays.
DOLE Registered
We’re registered with the Department of Labor and Employment with PEA License No. M-22-01-012.
Ready to Hire?
Contact us at these numbers:
09982561885, 09688776243, 09083767808, (02) 8293-9789