Frequently Asked Questions
Things we want you to know
About Our Services:
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We provide contractual household helpers with required employment documents, clearances, and a guarantee of replacements or refunds.
Our Credentials:
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Yes, we are a licensed maid agency with DOLE License No. M-22-01-012 and registered as Housemaids.ph Inc. with SEC. Our business permit is annually updated.
Contract Duration:
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Our standard contract is 6 months, and you can continue without extra fees if both parties agree.
Types of Maids:
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We offer All Around Maids, Yayas for child care, and Oldsitters for elderly care.
Salary Information:
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Our maids are paid above the minimum wage set by DOLE, with salaries varying between households.
Documents and Clearances:
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We provide information sheets, NBI Clearances, Police Clearances, and medical results, including COVID-19 tests.
Background Checks:
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We conduct thorough background checks, verifying personal information.
Maid Sourcing:
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Most applicants come from Metro Manila and the greater Metro Manila area, with some from the provinces.
Office Visit:
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You can visit our office at Unit 203, Casa Malvar Bldg., Gen. Malvar St., Malate, Manila. You may type Housemaids.ph on Waze or Google for directions.
Remote Interviews:
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We offer remote interviews via phone or video call for your convenience.
Replacements and Refunds:
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We provide replacements and refunds per DOLE PEA guidelines. Please contact our Customer Service Representative for more information regarding this.
Legal Contracts:
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Our contracts adhere to RA 10361 and DOLE PEA Guidelines.
Safety and Vigilance:
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While we screen helpers, we can't guarantee their actions. Stay vigilant, especially with new help.
Training:
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We offer a Pre Work Orientation, covering work responsibilities, dos and don'ts, and dispute resolution.
Contract Renewal:
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No extra fees for continuing beyond the initial 6 months.
Agency Fee for New Maid:
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A new contract requires an agency fee payment.
Early Termination:
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Early termination has specific payment details, per DOLE PEA Guidelines.
Hiring Process:
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Hire in 3 easy steps: Call us, interview applicants, and hire your maid, who can be with you on the same day.
Transportation Cost:
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Transportation costs are covered by the employer, per DOLE PEA Guidelines. These costs cannot be charged against your maids.
COVID-19 Testing:
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All applicants undergo mandatory COVID-19 Rapid Antigen Tests for safety.
Replacement Fees:
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Replacement fees are specified in your employment contract.
Business Hours:
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We're open Mon-Fri 9 AM to 5 PM, Sat 9 AM to 4 PM, and often on holidays.
DOLE Registered:
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We're registered with the Department of Labor and Employment with PEA License No. M-22-01-012.
Ready to Hire?
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Contact us at 09982561885, 09688776243, 09083767808, (02) 8650-2453